Privacy Policy (iOS)

1. Introduction

Welcome to Xtiva IPTV Player ("Application", "we", "us", "our", or "Company"). We are committed to protecting your privacy. This Privacy Policy explains our data practices for the iOS version of our application.

Please read this Privacy Policy carefully. By accessing or using Xtiva IPTV Player, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

We do not collect any personal or usage data. The iOS app contains no analytics, crash-reporting, advertising, or tracking SDKs. We do not access your device's Advertising Identifier (IDFA) and do not track you across other companies' apps or websites.

2.1 User-Provided Information

The only information you provide is used by the app on your device and is never transmitted to us:

• IPTV Server Credentials: Your IPTV server URL and login credentials, stored locally on your device and sent only to the IPTV server you specify.
• Parental Control Settings: If you enable parental controls, your PIN hash (using SHA-256) and content restrictions are stored locally on your device.

3. How We Use Your Information

Information stored on your device is used only to operate the app: signing in to your IPTV provider, loading your content, and remembering your favorites, watch history, and preferences.

4. Data Storage & Security

4.1 Local Storage

The following data is stored locally on your device. It is never uploaded to our servers and remains completely under your control:

• IPTV Credentials: Server URL, username, and password
• Favorites: Your marked favorite Live TV channels, movies, and series
• Watch History: Titles and content you've watched, including progress/resume points
• Categories & Content: Local cache of Live TV, Movies, and Series categories and metadata from your IPTV provider
• Parental Control Settings: PIN hash (SHA-256), kid profile status, and whitelisted category IDs
• Player Preferences: Your playback settings
• EPG Data: Electronic Program Guide (channel schedules) synced from your IPTV provider

4.2 Encryption

• Parental control PINs are stored as SHA-256 hashes (not reversible)
• All network communications use industry-standard HTTPS encryption where applicable
• IPTV stream connections use the protocol specified by your server

4.3 Data Security Measures

• We employ best practices for data security and privacy protection
• However, no method of transmission or storage is 100% secure
• We recommend using strong passwords for your IPTV server accounts

5. Third-Party Services

5.1 IPTV Providers

When you connect to an IPTV server, you are connecting directly to a third-party server controlled by your IPTV provider, not our servers. We do not control or monitor these connections. Your use of IPTV services is subject to your provider's terms.

5.2 Apple

The app is distributed through the Apple App Store. Downloads and any information Apple collects are handled by Apple under the Apple Privacy Policy.

6. Children's Privacy

Xtiva IPTV Player includes parental control features designed to help restrict content access for children. Parents/guardians can set a PIN and whitelist age-appropriate content categories.

Our services are not intended for children under 13 without parental consent. We do not collect personal information from anyone, including children.

7. Your Privacy Rights

7.1 Access & Control

• All data used by the app is stored locally on your device
• You have complete control over your data and can delete it at any time by logging out or deleting the app

7.2 GDPR & CCPA/CPRA

If you are located in the European Economic Area, the United Kingdom, or California, you have rights to access, correct, delete, and restrict the processing of your personal information. Because we do not collect or store any personal information on our servers, there is no data held by us to access or delete; all app data remains on your device. We do not sell or share your personal information. If you have any questions about your rights, contact us at the email address below.

8. Data Retention & Deletion

8.1 Retention

• Local App Data: Retained on your device until you log out or delete the app
• Server Logs: We do not maintain server-side logs of your streaming activity or personal data

8.2 User-Initiated Deletion

• Logout: Logging out clears your IPTV credentials from the app
• Delete App: Deleting the app (Settings → General → iPhone Storage → Xtiva → Delete App, or touch and hold the app icon → Remove App → Delete App) removes all locally stored data
• Parental Controls Reset: Logging out resets all parental control settings to defaults

8.3 Third-Party Data Retention

• Your IPTV Provider: Server logs and access patterns may be retained by your IPTV provider

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or other factors. If we add analytics, advertising, or in-app purchases to the iOS app in the future, we will update this policy before those features are released. We will notify users of material changes by updating the "Last Updated" date at the top of this policy. Your continued use of the app after changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Company: Axovate Labs
Email: axovatelabs@gmail.com
Address: Axovate Labs, Dhaka, Bangladesh